Appointment guide

Please arrive on time for your appointment

Please arrive in time for your appointment. If this is your first appointment, then please arrive at least 10 minutes in advance of your appointment so that the necessary paperwork can be completed.

Arriving late

​If you arrive late, the amount of time available with the doctor will be reduced accordingly. If you arrive more than 10 minutes late, then the doctor may not be able to see you as there will be a knock-on effect on the patient who follows you. In this case, the doctor will try to see you if it is possible at the end of the session, or you may be invited to rebook for another date. A cancellation fee will be charged, and a full prepayment for your next appointment will be needed to rebook.

Bring photographic identification with you.

We are legally required to verify the identity of those who use our services. We, therefore, ask you to bring an item of photographic identification which will allow us to do this, such as a driving licence, national identity card or passport. We may ask you to rebook your consultation (and pay the cancellation fee) if you cannot provide photographic identification.

Deposits

A £50 deposit is taken to reserve an appointment for consultation or treatment. Please see our terms and conditions for full details.

Changing your appointment

Please let us know by 10 am on the working day before your appointment is due if you wish to change your appointment time or date. Please see our terms and conditions for full details on changing and cancelling appointments.

Privacy

We take our responsibility to safeguard your data seriously. We explain how we use your data and how we communicate with you in our privacy policy which can be found here.

Writing to your GP

In our terms and conditions and privacy policy, we explain that by registering with our practice, you provide us with consent to write to your GP about your treatment with us. We regret that we are unable to register those who are not able to provide us consent to do so.

Payment

The price for consultation and common treatments are listed on our website at www.belgraviadermatology.co.uk/fees. Please take a moment to review our fees. Payment for consultations and deposits are taken by debit or credit card only. Any balance from treatments taken in the clinic is due at the end of each consultation or treatment in either cash or card. We do not accept cheques or bank transfers.

Disability access

There are steps at the clinic site which may make access for those with mobility problems difficult. Ramps are not available. If you feel this will make it difficult for you, please let us know, and we will seek to provide you with details of an alternative provider.

Children

Please do not bring children with you unless they are with another adult, as they will otherwise be unaccompanied when you are in your consultation.

Chaperones

If you require a chaperone, please let us know in advance of your appointment.

Interpreter

If you are unable to speak English then please let us know in advance so that we can organise an interpreter for you. The fee for an interpreter will be provided to you.

Follow up appointments

40% of patients will require one or more follow up appointments. You can find out more about follow up appointments here.

Full Terms and conditions

Please take a moment to review our terms and conditions, which can be found here.

Privacy policy

Please take a moment to review our privacy policy here.